Half of consumers are neutral (28%) or unconcerned (22%) about shopping in-store. While a third (34%) are still concerned, only 16% said they were currently very concerned, according to Sensormatic’s spring 2021 U.S. Consumer Sentiment Survey. Comparatively, in the spring 2020 survey, 79% of respondents were concerned (20%), moderately concerned (30%) or very concerned (29%) about shopping in-store.
