According to Deloitte’s annual holiday forecast, holiday retail sales are likely to increase between 4.5% and 5% year-over-year in 2019. Overall, Deloitte’s retail and distribution practice projects that holiday sales will exceed $1.1 trillion during the November 2019-January 2020 timeframe.Read more
According to “Online Ordering in Grocery: State of the Industry Benchmark,” a new study from retail research firm Incisiv and AT&T, grocery retailers who have offered online delivery for at least 12 months report an increase of 15.8% in incremental revenue, 30% higher than their pre-launch...Read more
According to a new survey of more than 500 U.S. consumers from online brand management firm Yext and Forbes Insights, 60% of respondents expect brands to deliver consistent, accurate information across online touchpoints, including a brand’s website, third-party sites, apps, and social media. ...Read more
The majority of British brands are far more salient than they are meaningfully different, which puts them in a vulnerable position at a time when fame is no longer enough to drive brand growth.Read more
According to a new survey of about 1,800 consumers from omnichannel marketing platform Valassis, while 48% of respondents begin their online shopping in search of a particular brand, 59% of all respondents and 66% of Amazon Prime members state they are more price-driven than brand-driven. Read more
British brands are being urged to focus less on short-term sales and invest more in long-term brand building as their value growth and capacity to innovate slips further behind the rest of the world.Read more
According to the 2019 Holiday Shopping Study from marketing intelligence technology company MiQ, 65% of holiday shoppers will use a mobile device to shop, and 65% will make an online purchase via mobile. Read more
McDonald’s has entered an agreement to purchase Apprente, a Silicon Valley-based conversational voice-based technology startup, for an undisclosed sum. The retailer says it will use Apprente’s solution to enable “faster, simpler and more accurate” drive-thru ordering.Read more
According to the third installment of the “BOPIS State of the Industry” report from IHL Group and automated pickup solution provider Bell and Howell, there are several conveniences retailers can provide to make buy-online-pickup-in-store (BOPIS) offerings more engaging for customers.Read more
According to “Consumer Adoption of Disruptive Technologies,” a consumer survey exchange-traded funds provider Global X ETFs, one in five respondents said they would not feel comfortable purchasing almost anything online without having seen the item in person first.Read more
The calendar says it’s still summer for another couple of weeks, but for most of us, the season of sun and sand came to a close when children went back to school. So, it’s a perfect time to reflect on a few trends that swept e-commerce during the already-missed summer of 2019.Read more
Holiday shopping is now a six-month season, according to key findings from a global consumer study by digital marketing platform Bazaarvoice. Almost 20% of respondents reported to have started their shopping as early as mid-summer during “Black Friday in July” sales, while 29% will start in...Read more
