That’s according to the enVista 2020 Customer Engagement Survey in which 72% of respondents indicate personalized assistance from a sales associate is an important factor in determining which store to shop, but only 34% of retail respondents say customer identification/personalization of...Read more
According to a recent survey of over 300 retailers from Manhattan Associates and IHL, retailers that optimize omnichannel fulfillment offerings see substantial improvements in their margins. Read more
The overwhelming majority (83%) of consumers said convenience while shopping is more important to them now compared with five years ago, according to the latest issue of the Consumer View report released by the National Retail Federation.Read more
That’s one of the top 10 global consumer trends for 2020 in a report by market research provider Euromonitor International. The “Top 10 Global Consumer Trends” report identifies the most influential trends shaping consumer behavior shopping habits and purchasing decisions this year.Read more
That’s according to the National Retail Federation, which reported that despite the economic and political uncertainty that fueled 2019, consumers continued to spend — and plan to continue to doing so. Read more
Ingka Centres, Ikea’s retail real estate arm, has purchased Kings Mall Shopping Centre in the Hammersmith neighborhood of West London for $220 million and will install its new concept there along with co-tenants. Read more
"Overall we find the doordrop channel is in relatively robust health. Small decreases across volume and spend metrics still mean that we are out-performing all other print media as the declines in circulation of newspapers and magazines in all markets herald steeper declines." commented Mark...Read more
According to results of the 2020 State of Mobility in Retail Report from mobile/IoT management solutions provider SOTI, 31% of U.S. respondents are more likely to shop again in a store that offers a better technology experience. Read more
Every year at the Consumer Electronics Show, marketers try to find the answers to pressing questions about the future. But the questions they ask are just as important.Read more
In its new 2020 retail industry outlook, Deloitte outlines a number of key trends retailers can expect over the next 12 months, with calls to action to best respond to them. Following is a brief review of six critical steps Deloitte recommends retailers should follow in 2020.Read more
According to a recent survey of more than 1,000 consumers from enterprise solutions provider JDA, there are five key consumer trends retailers should prepare for in 2020. Read more
