According to a new survey of retailers from retail technology company Bluecore and Forrester Consulting, 45% of respondents said that winning new customers was one of the three most important business objectives for their company this year.Read more
According to a new survey of 528 online shoppers from ratings/reviews platform Clutch, 36% of respondents are more likely to order an item if it will be delivered by drone. This is almost 50% more than the 25% who are less likely to place an online order with drone delivery but still less than...Read more
According to the 2020 Consumer Culture Report from public relations agency 5WPR, millennial shoppers age 18-34 are more likely to make impulse purchases (64%) than Gen X shoppers age 35-54 (53%) or baby boomer shoppers age 55 and older (36%).Read more
According to a new study of 19,000 consumers age 18-73 in 28 countries from IBM and the National Retail Federation (NRF), one-third of all respondents will stop buying their preferred products if they lose trust in the brand. One-third of consumers have already stopped purchasing their longtime...Read more
That’s according to the enVista 2020 Customer Engagement Survey in which 72% of respondents indicate personalized assistance from a sales associate is an important factor in determining which store to shop, but only 34% of retail respondents say customer identification/personalization of...Read more
According to a recent survey of over 300 retailers from Manhattan Associates and IHL, retailers that optimize omnichannel fulfillment offerings see substantial improvements in their margins. Read more
The overwhelming majority (83%) of consumers said convenience while shopping is more important to them now compared with five years ago, according to the latest issue of the Consumer View report released by the National Retail Federation.Read more
That’s one of the top 10 global consumer trends for 2020 in a report by market research provider Euromonitor International. The “Top 10 Global Consumer Trends” report identifies the most influential trends shaping consumer behavior shopping habits and purchasing decisions this year.Read more
That’s according to the National Retail Federation, which reported that despite the economic and political uncertainty that fueled 2019, consumers continued to spend — and plan to continue to doing so. Read more
Ingka Centres, Ikea’s retail real estate arm, has purchased Kings Mall Shopping Centre in the Hammersmith neighborhood of West London for $220 million and will install its new concept there along with co-tenants. Read more
"Overall we find the doordrop channel is in relatively robust health. Small decreases across volume and spend metrics still mean that we are out-performing all other print media as the declines in circulation of newspapers and magazines in all markets herald steeper declines." commented Mark...Read more
