The cyclicality of retail bankruptcy – a pause late in the year around the holiday shopping season that extends into January, followed by a surge in filings late in the first quarter and early in the second – hasn’t happened in 2021. After a rash of filings in 2020, there’s a definite wait-and-...Read more
While 48% of shoppers are currently hybrid shoppers, 33% are currently shopping for groceries in-store, suggesting a steady return to normalcy and increased comfort with in-store shopping, according to a survey by Inmar Intelligence.Read more
A new survey from Inmar Intelligence suggests retailers may want to invest in contactless shopping, delivery and payment solutions. The survey reveals that 81% of respondents who have used contactless payment at checkout say they prefer it over cash. And 75% of respondents are willing to use...Read more
New research by Accenture suggests that the pandemic has intensified interest in “conscious consumption,” or the practice of seriously considering the environmental and societal impacts of purchase decisions. The findings challenge consumer goods and retail industries to fundamentally rethink...Read more
With an estimated $1.7 trillion in excess savings accumulated during the pandemic, Americans are eager to shop, eat out and travel after more than a year of COVID-19 restrictions.Read more
According to a new survey of over 2,000 U.S. consumers from store lifecycle management solution provider Tango, 85% of respondents feel there needs to be a real store experience. However, 83% of respondents want a better seamless online to store experience when making purchases.Read more
One-third of Gen Z shoppers will abandon a purchase or post a negative review due to a poor online shopping experience, according to a survey by digital experience management software company Sitecore. The research, conducted by Advanis, revealed that Gen Z, which has an estimated shopping power...Read more
Even pre-pandemic, retailers were keenly aware of intensifying pressures on their businesses. These included once-loyal customers growing restless, increased price transparency amidst heightened competition, and the accelerating pace of changes in shopper, market and competitor behaviors – all...Read more
A focus on health, at-home moments, comfort and indulgence, e-commerce and value are the five major themes that have largely defined pandemic-era consumer behavior, according to The Coco-Cola Co.’s Coca-Cola Refreshing Insights: The State of the Consumer, Retail & FSOP report.Read more
